Priceline Van Lines

DO NOT USE THIS COMPANY TO BOOK ANY MOVING JOBS. THEY WILL DO NOTHING BUT LIE TO YOU AND THEN MAKE YOUR LIFE A LIVING HELL WHEN THE MOVE GOES BADLY. AND IT WILL GO BADLY.

The company they "hired" for me was the absolute worst. They showed up 8 hours late and still packed up the truck until about midnight. The truck they brought was too small and was not the size outlined in the contract. Priceline told me the people would be packing our stuff. This was a total lie. The people that showed up were criminals. How do I know this? My husband speaks Spanish and they didn't know. The two happiest moments were when my husband surprised them by answering a question in perfect Spanish and when one of the morons dropped a elliptical machine on his nose and broke it. Didn't even care that there was blood all over the basement.

Move size: 3 Bedroom Home Service cost: $15000

I booked a move with them and then had to cancel it. This was done well over a month before they ever took the money. They stated that the money would never be touched..... then they took $1256.00 anyway I was told I could only communicate with them via email I have sent multiple emails without evail. Ended up having to go to the bank and dispute the charges and close the account. SMH THIS IS A SCAM THEY ARE A BUNCH OF UNTRUTHFUL LOW DOWN SORRY EXCUSES FOR HUMAN BEINGS! AND I WOULDN'T TRUST THEM WITH MY DOGS POOP.

Move size: 3 Bedroom Home Service cost: $1256

BUYER BEWARE: ZERO STARS Priceline Van Lines out of Coral Springs, Florida is a FRAUDULENT COMPANY.....STAY FAR AWAY to Avoid being SCAMMED......I signed a contract with Priceline to move furniture from Arizona to Pennsylvania. On the day of the move, a rude, non-English speaking man arrived in a Penske truck for which he immediately insisted that I owed additional fees. When I displayed my Contract indicating that I already paid, he drove off. To date, this DECEPTIVE Company refused to reimburse me even though services were never rendered.

Move size: 2 Bedroom Home Service cost: $2602

DO NOT USE!!!

They do not tell the truth about their services or charges.

I called them, they gave me a great price quote, they said it was soo cheap, because I was booking with them soo far in advance. The representative I spoke to, Mark Andrews, told me over and over again, that If I cancel I get a full refund on my deposit. Priceline Van Lines required a third of the total cost for the move, down as a deposit, for me that was 875.00 dollars. I agreed to the terms, but after 24 hours I emailed them stopping the process. I then called them to find out if they received my email ,and they did. They said that according to the contract , they keep 20 percent of the deposit, which would have been 170.00 for my deposit. I agreed to pay that, and then they tried taking 397.00 with an echeck, that I DID NOT Agree to. I then called them about this charge, and I was told that they keep 20 percent of the total price quote, not just the deposit!!!! Do Not Use this company!!!!

Move size: 2 Bedroom Home Service cost: $1983

Priceline Logistics LLC owned by Michael Clark. After your atrocious treatment and lies to me. I started reading online reviews. I can see your cowardice grifter ways and why I have yet to receive an email of the documents I allegedly signed which have also dissappeared online. The callback from a "supervisor" who didn't bother to leave a message after I reached out 3 times. You have messed with the wrong person and there are thousands of others. Better beef up the resumes because I am not going away until you are shutdown.

Move size: Studio Service cost: $3000

I recently received a quote from [NAME EDIT] for a move. I was told many times that as long as I canceled within 48 hours I would not be charged. I sent cancel email to their Cancel@pricelinevanlines.com as told. This email was sent well within the 48 hours. The next day I got an email stating my job was canceled. That same day I noticed they took the depot from my account. I’m currently waiting for someone to get back to me to explain. My bank is now involved. Beware this company and any other movers who use this tactic to try and get money for no service rendered. I have the conversation recorded with an app that I had with [NAME EDIT] stating that I would not be charged as long as I cancel within the 48 hours. He told me it was time allowed to search for a better quote. I did exactly that. If I get my money back I will write another review stating they did so. Until then, BEWARE this company!!

Move size: 3 Bedroom Home Service cost: $2258

I DON’T RECOMMEND AT ALL.

Please heed my advice and don’t overlook some of the negative reviews like I did because of their decent overall rating. This is my 3rd long distance move, and BY FAR the worst I’ve had. Apparently, no one in this company communicates with anyone else. No one told them how much space I needed and they didn’t have room on the truck. They came back and still didn’t have room or a correct estimate even after having eyes on everything. We were told several different things by different people within the company. They tried to charge us an additional $500 to Saran Wrap a few pieces. I went to lowes and spent $60 and did it myself. They showed up without even calling first and then we made it very clear that our delivery couldn’t be made until Sep 10 because we wouldn’t be there yet. But they called us on the 8th saying they were ready to deliver. Seriously NO communication.

Priceline blames everything on their contracted drivers and won’t take any responsibility. Everyone you talk to doesn’t have the power to do anything but their supervisors are always magically busy and will never return a call. Please don’t make an already stressful time worse with these scammers. And this was after paying their company almost $10,000. Seriously, so many regrets.

Move size: 4 Bedroom Home Service cost: $9700

Do not recommend Priceline Van Lines. They were slow, complained a lot and broke my mother tv. When we called to tell them they said: how do we know it worked before we moved it? So apparently you must leave tv hooked up, show them it works, get them to affirm this in writing, and once you get to your new place hook your tv up before they leave and show them if it works in your new place? Yikes! Check out reviews on other sites too. Seem to be a pattern of being slow, breaking things and not owning up to it.

Move size: 1 Bedroom Home Service cost: $16840